Nine Minds Builds AlgaPSA Integration With Huntress API in Days

Nine Minds, the developer of the AlgaPSA platform, completed a functional integration with Huntress in a matter of days. According to Huntress, the team relied solely on public API documentation and did not require special access or technical support from Huntress to achieve this result. This rapid development highlights the maturity of Huntress’s current API capabilities.

The integration automatically transforms Huntress incident reports into actionable tickets within AlgaPSA. When the Huntress Security Operations Center publishes a report, it appears on a dedicated security board in AlgaPSA. The system assigns a priority level based on the incident’s severity, ensuring that technicians can immediately see and address the threat without manual data entry.

Context and Background

Huntress has expanded its API from six read-only endpoints into a comprehensive automation platform over the past year. This expansion includes Webhooks and an MCP server, allowing partners to embed Huntress data into their existing workflows. Software vendors can now build custom integrations on their own schedules, removing the dependency on waiting for Huntress to develop specific connections.

Nine Minds was founded by Robert Isaacs and Arnie Bellini, who previously spent more than a decade at ConnectWise. They created AlgaPSA to address industry pain points regarding professional services automation tools that were often too expensive or complex for smaller managed service providers. The platform consolidates ticketing, project management, time tracking, billing, and client operations into a single interface.

Who Is Affected

AlgaPSA is designed primarily for small MSPs, though larger providers are also adopting the platform. The company offers hosted, self-hosted, and open-source deployment options. According to Huntress, more than one hundred MSPs currently rely on AlgaPSA for daily operations. The decision to build the Huntress integration was driven by mutual customer requests and the prominent presence of Huntress in the MSP community.

The integration ensures that security incidents are tracked and billed alongside other technical work. Technicians log time against the security tickets, which flows directly into AlgaPSA’s billing and invoicing systems. When the Huntress SOC closes an incident, the corresponding AlgaPSA ticket can close automatically. Unmapped clients still receive incidents on a triage board to prevent oversights.

What should you do?

MSPs using AlgaPSA should verify their subscription tier, as the Huntress integration is only available in the Enterprise Edition or AlgaPSA Pro. It is not included in the open-source Community Edition. Users must configure a dedicated security board, set fallback clients, and map Huntress severities to AlgaPSA priorities before the system will begin pulling incidents.

What to do and how to stay safe: Huntress

• Create a dedicated API key in Huntress for the integration to maintain proper permission boundaries.
• Configure AlgaPSA to check for new Huntress incident reports at your preferred interval, between one and sixty minutes.
• Map Huntress organizations to specific AlgaPSA clients to ensure incidents land on the correct boards.
• Set up a fallback triage board to capture incidents from clients that have not yet been mapped in the system.

Step-by-step guide: Mobile Device Security: How to Protect Data Beyond Passwords

General security guidance from the Threat Times newsroom. It is not confirmed advice from the organisations named in this story.

Frequently asked questions

Does the AlgaPSA Huntress integration require special access from Huntress?

No, Nine Minds built the integration using only public API documentation without needing special access or support.

Is the Huntress integration available in the AlgaPSA Community Edition?

No, the integration is only available in AlgaPSA Enterprise Edition or AlgaPSA Pro, not the open-source version.

How quickly do Huntress incidents appear in AlgaPSA?

Tickets appear at the next scheduled check, which users can set to occur anywhere from one to sixty minutes.